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Terms Of Service

Bass Coast Smart Cams

 

Last updated: 29/08/2025

 

 

By booking an installation with Bass Coast Smart Cams, you agree to the following Terms of Service:

💰 Deposits & Payments

  • To book your install, we take a 50% deposit.

  • Of that, 10% of the total job is non-refundable if you cancel.

  • The rest is due on the day of installation.

🛠 What We Do

  • We install Wi-Fi cameras and video doorbells.

  • We’ll set them up, connect them to your app, and show you how to use them.

📅 Cancellations

  • Need to reschedule? No problem if you give us at least 24 hours’ notice.

  • Cancel with less than 24 hours’ notice, and we’ll keep the 10% non-refundable deposit.

📶 What You Need

  • A working Wi-Fi connection at your home.

  • Access to the property at the agreed time.

  • If you’re renting, make sure you’ve got the landlord’s okay.

🔒 What We’re Not Responsible For

  • Wi-Fi issues or slow internet that affect your cameras.

  • Break-ins, theft, or damage that happens even if cameras are installed.

  • Problems with your phone, app, or notifications.

🔧 Warranties

  • All cameras and doorbells come with the manufacturer’s warranty.

  • We don’t provide extra warranties beyond installation.

🔐 Your Privacy

  • We only use your details to do the job.

  • We never share or sell your information.

ABOUT US

At Bass Coast Smart Cams, we’re passionate about helping our community feel safer at home. Based locally in the Bass Coast, we provide smart, reliable camera and security solutions that are easy to use and professionally installed.

 

 

Our mission is simple: to make home security stress-free, affordable, and tailored to your needs. Whether it’s a single entry camera or a full home setup, we’ve got you covered.

 

Ready to protect your home with smart, secure solutions you can trust.

Blue Vector Logo. blue shield with a camera on it.

Terms

We take a 50% deposit to secure your booking (10% is non-refundable). The balance is paid on installation day. Please give us 24 hours’ notice for cancellations or reschedules. Manufacturer warranties apply to all products.

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